Confidentiality Standards

It is the intention of the John Howard Society of Hamilton, Burlington and Area to maintain the confidentiality of information shared between this agency and its clients wherever possible.  Exceptions to this practice will be under the following circumstances only:

  1. Where the agencies legally required to disclose information, or
  2. Where in the professional judgment of the worker, public safety is at risk, or
  3. Where the agency has received prior written authority from the client/guardian to disclose the information.